Provides technical expertise for assigned product line(s) in the handling of complex, contestable, sensitive and large benefit amount claims. Primary Duties & Responsibilities Responsible for providing technical expertise to applicable product line benefits division in the handling of complex, contestable, sensitive and large benefit amount claims. This includes responsib

Directs and co manages the operations of the LTC Claims team. Responsible for recruitment, selection, training, development, retention, motivation and salary administration of the LTC Claims personnel. Directs and monitors the activities of the team to ensures timeliness and productivity. Ensures adherence to established practices and procedures, contract provisions, and

Provide leadership and oversight of assigned Long term Care claims operations, ensuring claims are being administered in compliance with applicable state laws and regulations. Manages teams through recruitment, selection, training, development, motivation, and salary administration of staff. Provides thought leadership on the future state of claims processes and works wit

Build partnerships with internal stakeholders to understand user needs, develop requirements, align on data definitions, and build analytical tools to guide business decisions and support stakeholders' strategies Collaborate with process owners to develop custom/new Workday reports and dashboards; keeping standard, enterprise wide use in mind to achieve maximum efficienci

Develops, identifies, analyzes, and improves existing business processes to improve product/service quality, increase efficiencies, reduce costs or waste, decrease errors or delays, and increase customer satisfaction. Gathers business requirements and develops process maps and gap analysis to identify, recommend, and independently implement opportunities for improvement t

Dig deep into a specific business area and help define the details of how to drive business results through technology. Work on a cross functional team of product managers, engineers, designers, and subject matter experts in an agile methodology to deliver on outcomes. This role works with limited supervision in a single IAM Domain, focusing on larger and more complex pro

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. Northwestern Mutual (NM) has been helping families and businesses achieve financial security for 165+ years. Through a distinctive, whole picture planning approach including both insurance and investments, we empower people to be financially conf

Manages the overall accountabilities of shared services operations team(s) in one or more service teams such as print, special mail, document imaging , enterprise distribution, records, insurance contract assembly, or content delivery operations to ensure the department service goals and objectives are achieved. Accountable for supervision of professional, office and/or p

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. Reporting to Assistant Director of Enterprise Experience, the Senior Analyst, Customer Experience owns a portfolio of research efforts to inform customer centric priorities within the Northwestern Mutual Customer Experience. This role requires ex

Lead the design, development, and implementation of SailPoint IdentityIQ to meet business requirements and enhance our IGA capabilities. Collaborate with stakeholders to gather and analyze requirements, translating them into technical designs. Work with minimal supervision on large, complex IAM projects, often providing direction to others on the team. Build, manage, and

Leads a team of CPAs responsible for delivering complex tax planning and tax minimization strategies to NM's high net worth clients; directs all phases of team's operations; contributes to development and drives execution of tax planning strategy. Primary Duties & Responsibilities Drives execution of tax planning strategy to differentiate the company and its advisors in h

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. What's the role? If you have a passion, the background and applicable skills for defining future Field experiences, this may just be the opportunity you've been looking for! This role will report to Sr Director HNW in Advisor Practices Team focus

Applies and integrates advanced statistical, mathematical, data mining, predictive modeling and business analysis skills and techniques to discover and identify new insights, predict and prescribe outcomes, advise on turning new insights into actionable opportunities and outcomes, and provide the tracking and measurement of results Develop solutions, mathematical models,

Manages a caseload of established Disability Income claims, to determine continued benefit eligibility and make accurate payments of benefits. Reviews annual forms for changes in working status and utilizes system tasks to interpret and analyze pertinent facts in making contractual claim decisions.Work directly with customers to create a positive customer experience when

At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. About the team Northwestern Mutual's Client and Digital Strategy team creates and orchestrates transformational strategies that place our clients at the heart of everything we do. This role will be part of a team of high powered, aspirational lea